• No returns on sold bikes; all sales final on complete bikes
  • No returns on special orders including parts, accessories, bicycles or equipment
  • Returns for items Ben’s Bikes Sequim regularly stocks only
  • Returns must have original sales receipt
  • No returns or exchanges after 30 days
  • No returns on any equipment, parts or accessories not installed by Ben’s Bikes Sequim
  • Clothing (including helmets), gloves and riding kits may be exchanged for correct sizes
  • No returns on items damaged by others
  • Refunds for cash transactions will be by check or as store credit on account
  • Refunds for credit / debit transactions will be by credit to the same credit / debit card used for the purchase if possible or as a check or store credit on account
  • Bicycle layaways (including any installed accessories and parts) require a non-refundable 30% deposit
  • Layaways must be redeemed within 90 days
  • Special orders for stock items require a 50% deposit
  • Special orders for non-stock items require full payment in advance
  • All non-stock special orders are final
  • Special orders must be picked up within 30 days of delivery

Ben’s Bikes Sequim inc. reserves the right to deny any return at its sole discretion

(Updated October 2016)