OWNERS SAM & CLARA
Whether it’s dirt bikes, trail cycling or day-to-day commuting, Ben Chandler planned to have a bike for the occasion. To do this, he’s brought Ben’s Bikes, a family owned bike store from Arizona, to Sequim.
Chandler opened Ben’s Bikes in 2011 after retiring from the Air Force and got help running the business from his father, Sam. Originally from Portland, Ore., Sam Chandler and his wife have visited Sequim on and off for more than 20 years and made the choice to open a second Ben’s Bikes store after looking at several different areas to expand the business in the U.S.
EMPLOYEES
WHY CHOOSE US
Bosch certified.
Our staff is certified by Bosch to work on their power systems for e-bikes.
HAPPY CLIENTS
Friendly, knowledgeable mechanics, got me back on the road fast, thank you!
They got my bosch powered eBike back on the road under an hour and didn't overcharge!
Rented four bikes to ride from Sequim to Port Angeles on the Olympic Discovery Trail. The bikes were in excellent condition (tried both regular and E-bikes) and road smoothly over 40 miles. It's very easy to get from the store to the start of the trail. We had a small malfunction with one of the bikes while out on the trails, but was no worry - the staff at Ben's answered our phone call and came to meet us with a new bike within minutes. Shout out Stefaan and Ben!
Great service and prices on bike repair and tune up. Quick turn around too
Top end products, good prices, and knowledgeable staff. By the time I was done, I had built the exact bike that I wanted. I am very happy.
They recently put together a bike that my sister purchased online—there was one manual for about 10 models of this type of bike. I don’t know how the bike mechanics figured it out but they did & guaranteed that every nut & bolt in that bike would be “touched” & checked for correct placement & it would be safe to ride!! Finished in 3 days!!!Good job guys!!
We bought the wrong bike rack for our bikes/ travel trailer. Ben's Bikes helped us get the correct rack and helped us install it. They also took a credit on our slightly used rack, which we really appreciated! On top of that, they did a quick repair at the end of the day. Really great customer service!
No appointment necessary for what turned out to be a quick repair. They are friendly and helpful and there a good variety of great products here. They are the best!
Work done on time as expected. Great service, price and good communication.
Great time with Ben's Bikes! They outfitted myself and my 10 year old perfectly and sent us in the right direction for just the right distance! They suggested an idyllic little spot for lunch midway. The bikes were like new, and well-equipped with lights and bells and a great little container on the back. Thank you guys! We had fun!
I came over to ride the Olympic trail last week only to find the first morning of the ride that I had a flat tire. I knew of Ben's bikes from shopping in Sequim in 2023. I dropped in when they opened and gave them my ebike, which had a belt drive an added challenge. Within a half hour, the flat was repaired, and I was on my way to enjoy the day. Super easy, no fuss. Great local friendly service. They also have mobile services, which could also save the day.
I wanted to speak and interact with a Bike Shop that was friendly and knowledgeable about the product I wanted to buy. I got that and more with Ben's Bikes in Sequim. I didn't want to order and purchase online, I wanted old school where I went into a real bike shop with real people. With Sam's, Shane's and Stefaan's knowledge and advice I tried several recumbent bikes that he had in stock. I settled on a Catrike Dumont which again Sam had in stock and the color I wanted. I can't begin to tell you how helpful it is to have knowledgeable people help you make a decision and eventually a purchase. Note: I called two other bike shops in the Seattle Area, they never answered the phone number listed on their website. I chose to drive and take the ferry, 130 miles round trip to get what I wanted and it was worth it. Well Done Ben's Bikes, Well Done Sam, Miss Clara and company and many Thanks!!
Very helpful and respectful. Fixed walker brakes w/o up selling me new cables, just needed them tightened up.
We rented bikes to bike the ODT for a couple hours but had to pay for longer than we used it for. It was worth it to us but wish they had an hourly option. I also wish they had more "relaxed" or beach cruiser type electric bikes to choose from. Would rent from here again though!
I absolutely Love Ben's Bikes.It is owned by a really Great Family that takes a lot of pride in their Bikes and their work they are asked to do to care for your bikes. They make you feel like family.
Ben's Bikes offers outstanding service. The technicians are super competent and willing to help in an always economically reasonable way. They are also conscious of getting the bike back in a timely manner. Their service is superb.
Ben’s Bikes is a tremendous asset to Sequim! Their staff are helpful and knowledgeable.. I appreciate their thoughtfulness of my current finances in pacing my new, adult tricycle additions.I plan to return again and again for my bicycling needs.
I received great service at Ben’s.from technicians/staff who clearly knew what they were doing. They assessed two issues going on, fixed one right on the spot, then I came back for a tune up and they fixed the brakes too. All within two days. I think that was quick professional service and they were all friendly. Thank you!
This is an excellent bike shop with affordable prices, knowledgeable and personable staff, and a large selection of high quality bike tools and accessories. They helped me choose a perfect BMX bike as a larger rider transitioning from a full suspension mountain bike. I am very happy with my purchase and Ben's Bikes!
They had the correct parts for my bike, and were happy to help figure out the details. I'm very happy they were open on Sunday.
Bens was well worth the 2-hour drive for me. Purchased a catrike Max and can hardly wait for its upcoming arrival. Staff was very friendly, professional and knowledgeable . The store is clean and there are lots of things to look at and drool over. I w.ill definitely return
My bike was having rear de-railer issues. Ben's technician solved the problem by replacing the worn out chain and adjusting the delaileur in less than two hours. I was not expecting such fast service.
I rented a Trek Verve bike for a day to ride the Discovery Trail. The bike was in pristine shape (hardly ridden), it performed well and was a good fit for the Trail.The staff were all very helpful and friendly and got me through the check in/out process in just a couple minutes.Although I didn’t spend much time wandering around the shop, they seem to have a very complete selection of bikes.All in all it was a very positive experience and I’d recommend them highly.
We were stuck with a flat tire on one of our e-bikes and needed to get a quick repair in order to make a ferry connection.Ben’s responded wonderfully and had us back on the road within 45 minutes.Top notch service and very helpful staff.Highly recommend their store.
Beautiful day biking the Olympic Discovery Trail and Lavender Farms. Our family of 5, 15-50, were sized with bikes that seemed brand new, helmets and saddle bags. Reasonably priced, located centrally with kind, helpful staff.
I am more than happy with the service that I have received at Ben's Bikes. They have a quick turn around and they are great at communicating. Thanks for getting my sons bike going so quickly so he could go shredding!
We bought two bikes from Ben's Bike. The customer service was top notch in answering questions we had and adjusting the new bikes to fit us for what we needed.
The staff are friendly at this bike shop and I got my tires switched quickly. I was enjoying the riding too much but when I got home I saw my tire was put on backwards. A quick and simple fix so not a huge issue. However, hopefully, a closer look will be taken with the next tire change or work being done.
I am every grateful to Ben's Bikes for skillfully and quickly rehabbing my Santa Cruz Blur from years of neglect to the once again best mountain bike ride I know! When I dropped of the bike, Shane was incredibly patient and thoughtful as we walked through the bike's history and its likely future. He asked me both about the work done and the riding on the bike before and how I planned to use it in the future in order to assess the appropriate level of work to be done without over spending. He spent at least a half hour with me, talking through my options as though I was the only customer in the store (and I wasn't). I noted that other customers were attended to by other staff and if they were waiting for Shane, were greeted and explained he would be with them when he was done with me.I was surprised when he told me he thought it would be ready within 5 days,...and then my socks fell off when he texted me 2 days later to tell me it was ready for pick up! I also loved the fact that they boxed up all the replaced parts and kept them with my bike to allow me to choose whether or not I wanted them. My husband loves to learn from seeing what was replaced and at other shops, we haven't been given that option.I am so pleased that i want to give credit to Ben's for also ordering the weather on the day I picked up the bike (sunny and high 60s),...the perfect day for me to call in sick and go for the best ride I have had in years (road or mountain). THANK YOU Shane and your crew at Ben's Bikes! I am a super-happy customer!PS. Work done = replacing the entire braking system (levers, cables, disc pads and rotors), an overall tune up and chain replacement. I didn't ask for this, but the bike also was the cleanest I had seen it in a decade! You guys rock!
Best bike purchase experience ever! Friendly, experienced staff helped us find the right e-bikes for us. We were able to have accessories installed on the bikes at time of purchase - love that we did not have to come back later. They also were able to install the car rack! The friendly atmosphere, quality bikes (Townie Go! In turquoise if you please) and exceptional service is 5-star. #fangirlforlifeSmooches to staff at Ben’s Bikes!
As soon as I walked in I was asked what can be done to help me. The helpful staff immediately accessed my situation got my bike right in and made the necessary adjustments on my bicycle that I needed. You rarely see service like that any more!
